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Your feedback matters! Help us improve Customer Experience
We're thrilled to introduce Powys' very first Customer Experience Framework! This initiative is all about making sure every interaction you have with us is positive and constructive. Our vision is to deliver an excellent customer experience—first time, every time.
This framework was developed with your input, and we want to keep it that way! We value your opinion and want to hear from you! We are eager to understand how well Powys’ Customer Experience Framework meets your needs, expectations and what improvements, additions you'd like to see.
To help us achieve this, we've created a short survey that should take no more than 5-10 minutes to complete. Your feedback will be invaluable in refining the framework, ensuring it delivers good customer experience outcomes.
Have your say
You can leave your feedback online through our survey below by clicking the blue 'COMPLETE FORM' button.
Your input will be kept confidential and anonymous, and we'll use the insights gathered to make refinements of the framework that benefit you and our community. Please complete the survey by Monday 12th May 2025.
Thank you in advance for taking the time to share your thoughts with us. Your contribution will make a real difference!
Your feedback matters! Help us improve Customer Experience
We're thrilled to introduce Powys' very first Customer Experience Framework! This initiative is all about making sure every interaction you have with us is positive and constructive. Our vision is to deliver an excellent customer experience—first time, every time.
This framework was developed with your input, and we want to keep it that way! We value your opinion and want to hear from you! We are eager to understand how well Powys’ Customer Experience Framework meets your needs, expectations and what improvements, additions you'd like to see.
To help us achieve this, we've created a short survey that should take no more than 5-10 minutes to complete. Your feedback will be invaluable in refining the framework, ensuring it delivers good customer experience outcomes.
Have your say
You can leave your feedback online through our survey below by clicking the blue 'COMPLETE FORM' button.
Your input will be kept confidential and anonymous, and we'll use the insights gathered to make refinements of the framework that benefit you and our community. Please complete the survey by Monday 12th May 2025.
Thank you in advance for taking the time to share your thoughts with us. Your contribution will make a real difference!
We’ve recently changed the way our surveys work which means we can only accept one response per person. You will need to register on this platform to answer our surveys.
Please note: Powys County Council is responsible for ensuring and protecting your privacy when you respond to a survey using this portal. If you were to give us any personal data (your full name, address or phone number), we would like you to know that it will be stored securely for a limited period only, used only for the purposes described in the survey and in compliance with the UK General Data Protection Regulation (GDPR) and DPA 2018. Click on the Privacy tab at the bottom of the page to find out more.
